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Improving reliability in the planning and operation of urban bus lines

High quality public transport systems are characterized not only by their large capacity and high operational speeds, they must also provide a reliable service. This is important because reliability has an effect in both the users and the service providers. An ongoing project uses new data to look at causes for bus delays and makes recommendations for improvement.

Reliability is important for passengers because it influences waiting times, comfort, customer satisfaction and ultimately ridership and service patronage. For service providers, more reliable services can be translated into more productive vehicles, cost reduction and image improvement.

In the framework of the COST project, «Buses with High Level of Service» the Institute for Transport Planning and Systems IVT will make use of new operational data, gathered by automatic vehicle location systems (AVLS), to assess reliability metrics in operational processes of current bus services in Zurich. Interviews will provide an insight into the planning practices of the service provider. The goal is to increase our understanding of the causes for delay in operations, the extent of their influence in a quantitative scale and the potential for optimizing operational planning practices. Recommendations for improvement of reliability measures will be proposed at a planning and operational level, followed by a cost-benefit analysis of these measures.

Zurich is well known for its excellent public transport. This project aims at providing elements to improve the quality of an already outstanding service from the perspective of reliability.

Project Presentation
Website COST

Contact
Prof. Ulrich Weidmann
Nelson Carrasco

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This article has been published in the following newsletter edition:

06 | Juni 2010: Mobilität

  • Beeinflusst der Benzinpreis die Wahl des Verkehrsmittels und des Wohnstandortes?
  • Wo die grossen Kisten sind, ist die neue Mitte
  • Improving reliability in the planning and operation of urban bus lines
  • Airports and Cities: Forschungsplattform an der Professur Christiaanse
Kurzmeldungen
  • Eisenbahn- und Raumentwicklung an der Nord-Süd-Transversale in Europa
  • Elemente des städtebaulichen Entwurfs: Die Strasse
  • Verkehr und Elektrizität: neue Ansatzpunkte
  • Regionale und nationale Veränderungen des Arbeitspendelns
Publikationen
  • Die Revolution der Automation
  • Route Choice Sets for Very High-Resolution Data
  • Architektur zwischen Konsumgut und Kulturpolitik: Überlegungen zu einer nachdenklichen Avantgarde

Chairs

Prof. Dr. Bryan T. Adey
Prof. Dr. Kay W. Axhausen
Prof. Dr. Tom Avermaete
Prof. Dr. Francesco Corman
Prof. Teresa Galí-Izard
Prof. Christophe Girot
Prof. Dr. Adrienne Grêt-Regamey
Prof. Dr. David Kaufmann
Prof. Hubert Klumpner
Dr. Anastasios Kouvelas
Dr. Markus Nollert
Prof. Freek Persyn
Prof. Dr. Christian Schmid
Prof. Milica Topalovic
PD Dr. Joris Van Wezemael
Prof. Dr. h. c. Günther Vogt
ETH Wohnforum – ETH CASE

Contact

Address
ETH Zürich
NSL – Netzwerk Stadt und Landschaft
Stefano-Franscini-Platz 5
HIL H 44.2
8093 Zürich

NSL Director
NSL Director: Prof. Dr. Kay W. Axhausen
Deputy Director: Prof. Milica Topalovic

NSL Coordination
Claudia Gebert
Telephone: +41 (0)44 633 36 33
Fax: +41 (0)44 633 15 67

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Dr. sc. techn. Martina Koll-Schretzenmayr, Spatial planner ETH/NDS,
Telephone +41 (0)44 633 29 47

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NSL – Netzwerk Stadt und Landschaft
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HIL H 33.2
8093 Zürich
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